Search results for "Hospitality Industry"
showing 10 items of 50 documents
Impacts of Emotional Intelligence and Leadership on Motivation in the German Hotel Industry
2016
This paper aims to clarify the role of leadership and emotional intelligence in the motivational process of employees in the hotel industry. A review of relevant literature is done before a tentative model is presented to experts from the fields of leadership, emotional intelligence and the hotel industry to get their view on the constructed relations. After having been approved by the experts, the model has been tested with structuring equation modelling (SEM) based on a quantitative research among employees and leaders of the hotel industry in Germany. The positive relation among leadership and motivation as well as the moderating effect of emotional intelligence could be substantiated.
The discourse of risk in horror movies post 9/11: hospitality and hostility in perspective
2011
Risk perception has been a newer field of research for tourism scholars. The purpose of this paper is to add to this growing literature by examining how some horror movies play upon the discourses of risk, ethnocentrism, hospitality, and radicalised otherness as a part of their plot lines. In doing so, the authors discuss the literature on risk perception, the role of hospitality in risk perception, and the value of visual and content analysis of movies. Then, four horror movies are presented that include a number of discourses inherent in tourism, risk perception, and hospitality research.
Sharing economy and incumbents' pricing strategy: The impact of Airbnb on the hospitality industry
2019
Abstract In this paper, we examine how the emergence of sharing economy platforms influences incumbents' price responses. Grounding on the literature on price reactions to new entrants and on the unique characteristics of the sharing economy, we argue that the effect of the penetration of the sharing economy on incumbents' prices is not straightforward, and actually depends on the type of incumbents as well as certain product/service offer characteristics. Indeed, relying on a large sample of hotel price offerings from the Italian market, we find that the effect of the growing relevance of the sharing economy (exemplified by Airbnb) on incumbents' prices depends on the type of incumbents (l…
Sharing economy and dynamic pricing: Is the impact of Airbnb on the hotel industry time-dependent?
2021
Abstract Prior literature has reported significant price and revenue reductions in the hotel industry due to the emergence of Airbnb. Other studies have documented that hotels' price reactions to the penetration of Airbnb depend on their service level, e.g., low/medium-end versus high end. Relying on a large sample from the Italian market, we contribute by showing that the effect of Airbnb on hotels' price decisions does not only depend on incumbents’ quality level, but also on the difference between booking and check-in time. That is, the effect of the penetration of Airbnb on hotels' dynamic price decisions varies over time depending on the core segment hotels target.
Environmental Quality and Entrepreneurial Activity in Rural Tourism in Italy
2012
We estimate the relation between environmental quality and services in rural tourism in Italy. We use the average number of firms per region in 2003-07 to indicate entrepreneurial activity. We suggest that heterogeneity among administrative regions can be tied to environmental quality. Incorporated farms in rural tourism are relatively more common in regions with better environmental quality, and command higher average price from better quality in hospitality. Only 7% of entrepreneurial activity can be attributable to environmental quality. We conclude that rural tourism activity in Italy is not genuinely tied to environmental quality.
The new role of the corporate and functional strategies in the tourism sector: Spanish small and medium-sized hotels
2005
This article aims at establishing the presence or lack of possible relationships between the existence of a logical global strategy definition in Spanish small and medium-sized hotels and its links with functional or department strategies involving four areas – marketing, technology, human resources and finance. Results show that there is a relationship between enterprise size – using business turnover as a yardstick – and the proper definition of technology, human resources and finance functions. There is also a relationship between enterprise size, determined by the number of employees, and an adequate definition of corporate strategy and technology and human resources department function…
Facilitators and Inhibitors of Technologies to Tackle Climate Change: Opinions of Government and Private Actors
2012
The purpose of this paper is to analyse the facilitators and inhibitors of investing in environmentally friendly technologies from the Spanish hotel perspective as well as to describe the governance initiatives pertaining to this issue. A description of the actions implemented by different Spanish governance institutions is given. Additionally, a survey is conducted to compile information provided by hotel managers on facilitators and inhibitors regarding investments in environmentally friendly information and communication technology (ICT). The results are compared across hotel categories. National governance bodies focus on providing tourist companies with preferential credits, assuming t…
An Anthropological Insight on the Commonalities between Tourism and Archaeology
2019
Over the years, archaeology maturated towards something else than a scientific discipline. Archaeological sites are culturally showed as emerging and recycled tourist attractions (Robb 1998; Bateman 2006; Rowan & Baram 2004; Karlsson & Gustafsson, 2006). At a closer look, tourism is understood as a leisure activity which is enrooted in the needs of relaxing and evasion while archaeology -as a knowledge platform which is based on scientific method- explores the history of ancient cultures. This raises a more than interesting question respecting the commonalities and differences between archaeology and tourism. To some extent, archaeologists find ancient relics and objects whi…
Good environmental practices for hospitality and tourism
2010
PurposeThere is a consensus about the negative effects of transportation and some activities related to hospitality on the environment. In this sense, several proposals have been pointed out to pursue environmental sustainability of tourism activities and minimize their impact on climate change. In particular, some applications of information and communication technologies (ICT) have a direct contribution to the reduction of the demand of supplies and energy by the hospitality industry. The present paper has a double aim: first, to focus on evaluating the potential of several ICT applications to reduce the environmental impact of hospitality and tourism activities. Second, considering the S…
Information and Communication Technology as a Differentiation Tool in Restaurants
2014
Hospitality companies implement various communication and information technologies to improve efficiency and customer service, among other aspects. However, the literature has paid little attention to investment in technology by restaurants. Therefore, this article aims at testing the use of technology as a differentiation instrument by restaurants. As a result of this analysis for a sample of 150 restaurant owners or managers, these findings allow the identification of the specific technology solutions that make the difference across restaurants and, thus, to infer the information and communication technologies that should be prioritized by restaurant owners/managers depending on their res…